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2011-2014 CAANH's Multi Year Report

2007-2010 CAANH's Multi Year Report


 CAANH NEWSLETTER (Vol. 8, Issue 2)

 To access all our newsletters click HERE.CAANH May 2014 Newsletter




CAANH's Privacy Policy -  to read it, click on Privacy Policy at bottom of every page.

Energy Assistance Income Guidelines

2011 - 2014 CAANH Multi-Year Report

2007 - 2010 CAANH Multi-Year Report

Link to Core Education Standards

Link to Food Pantry Donation Invitation

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Energy Assistance


Please call our dedicated energy phone line at


 for an appointment.

Learn more about the Energy Assistance Program


Winter Protection Program by clicking on the You Tube link below:

The CT Energy Assistance Program (CEAP) is designed to help offset the winter heating costs of Connecticut's lower income households, specifically those households whose incomes fall at or below 150 percent of the federal poverty guidelines as well as households with elderly, disabled and/or children under the age of six, with incomes between 150 percent and 200 percent of the federal poverty guidelines.  Households with incomes below 60 percent of the state median income who are not eligible to receive assistance under CEAP will be eligible to receive assistance under the Contingency Heating Assistant Program.  On behalf of eligible households, the winter heating assistance pays for such heating sources as oil, natural gas, electricity, propane, kerosene, coal and wood.  Households eligible for the winter heating program may also be eligible to receive weatherization assistance.  This can help conserve energy and lower heating bills.

The Connecticut Energy Assistance Program and the Contingency Heating Assistance Program are administered by the Department of Social Services and coordinated by regional Community Action Agencies, in cooperation with municipal and other non-profit human service agencies.

Operation Fuel is a private, non-profit statewide program designed to provide one-time emergency energy assistance to those households who are I a crisis and whose income is between 0% of Federal Poverty Guidelines and up to 60% of the State Median Income.  Operation Fuel offers seasonal programs that offer assistance with various types of heating sources.  To see if you meet the program requirements call Community Action Agency at 203 387-7700.

Click this link for a listing of our Energy Intake Sites.  Click this link for a list of Required Documents.  Click this link for Income Guidelines.

Energy Assistance applications are now being accepted through May 1, 2017.


Get Help with Heating Costs  

 Applications for energy assistance for the Community Action Agency of New Haven (CAANH) 2014-2015 heating season are now being accepted for all heated households using oil, kerosene, propane, wood, coal, electric, or natural gas heat.

 Who can apply?  Residents of New Haven, East Haven, West Haven, North Haven and Hamden can contact CAANH at 203-285-8018 to make an appointment to determine eligibility.  Appointments are currently available during the agency’s normal business hours of 9am – 5pm, Monday through Friday at 419 Whalley Avenue in New Haven.  Households that have received energy assistance in the past must reapply and bring updated documentation to be eligible for the new heating season. 

 What is it?  The Energy Assistance program is designed to offset winter heating costs for low-income (below 60 percent of state median income) households in East, West, North and New Haven and Hamden.  Benefits are determined by total household gross income and liquid assets.  Deliverable heated households may use benefits starting November 15th and ending March 15.  Utility-heated households (U.I. & SCG) are eligible to participate in the matching payment programs and are protected from utility shutoff from November 15 through May 1st.

 What to bring?  To apply for assistance, applicants must schedule an appointment and provide copies of the following documents for all household members:

 Names, birth dates and Social Security numbers or legal documents.

  • Gross income for four consecutive weeks immediately prior to your application.
  • SS, SSI, SSDI Cash Assistance, Food Stamps, Rental Income (monthly) – (do not call DSS for verification of cash assistance or food stamps.  Our staff will be able to retrieve that information).
  • Pensions, VA, Bank Interest (CD, IRA).  Child Support and/or Alimony documents.  Lease, rent receipt, mortgage statements or Section 8 Vouchers.   UI and/or SCG in adult household member’s name.  Landlord’s name, address and phone. 
  • All pages from your most recent bank account statements showing name and account numbers.

 CAANH is the federal and state designated anti-poverty agency for New Haven, East Haven, West Haven, North Haven and Hamden located at 419 Whalley Avenue in New Haven, and provides energy assistance, health insurance signups and additional services for low-income families and individuals.

 For more information about Community Action Agency of New Haven’s services, call the Energy Assistance Direct line at 203-285-8018, or the main number at 203-387-7700, or visit



Agency Hours and Contact Information:

Schedule an appointment to apply for Energy Assistance:

Monday - Friday, during our summer hours (Memorial Day to Labor Day) from 8:00 am - 4:00 pm

Monday - Friday, during our regular business hours 9:00 am - 5:00 pm

Please call 203-387-7700 or visit our location at 419 Whalley Avenue, New Haven, CT 06511.